Thoughts from the trench - by Prakash Muralidharan

October 6, 2008

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Financial meltdown: A positive impact on outsourcing?

Filed under: Software Services, Outsourcing, Indian Business — Prakash Muralidharan @ 10:37 pm
Reading Phil Fersht over at "The Outsourcing blog" was like a whiff of rose scented oxygen. Phil presents a radically different view of how the current financial crisis would affect the outsourcing industry.

"Over 55% of financial intuitions expect to increase their expenditure on ITO and BPO services within the next six months."

He goes on to indicate (in order) the following areas of new investment :

-Applications outsourcing,

-Finance & Accounting BPO,

-IT Infrastructure Outsourcing,

-Banking BPO services,

-IT Staff augmentation projects,

-HR Outsourcing projects.

I am personally skeptical that the market will grow in the short to medium term. But I have never wished harder that I was 'wronger'. :-) More power to Phil and his tribe!

These views are interesting. What do you think?


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