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The ten commandments of good delivery management.
Thou shall calculate margins at the planning stage
Thou shall always get estimates done by the manager who is executing
Thou shall not enforce processes for the sake of processes
Thou shall not allow sales to do estimation
Thou shall plan your reportees career paths proactively
Thou shall not allow your managers to fudge metrics data to impress quality
Thou shall set goals and objectives right at the outset
Thou shall not confuse delegation with abrogation
Thou shall confront people issues instead of pushing them under the carpet
Thou shall lead by example
Project Management
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